Privacy Policy

Effective Date: 2/24/2024

Thank you for choosing Arukah Artisan and Design! This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website and purchase digital products or custom handmade items. By using our services, you agree to the terms and practices described in this policy.

1. Personal Information:
   
   • When you make a purchase, we collect information such as your name, email address, shipping address, and payment details. This information is necessary for order processing and fulfillment.

2. Account Information:

• If you create an account on our website, we collect and store your username, password, and other account-related details. This information is used to provide you with a personalized and secure experience.

3. Communication Data:

• We may collect information about your communication preferences and interactions with our customer support, including emails and chat transcripts, to improve our services and assist you effectively.

4. Website Usage Information:

• We gather data on how you navigate and interact with our website. This includes information such as your IP address, browser type, device details, and pages visited. This data helps us enhance the user experience and optimize our website's performance.

1. Order Processing:
   
   • We use your personal information to process and fulfill your orders, including shipping and payment processing.

2. Account Management:

• Your account information is utilized for authentication, personalization, and account management purposes.

3. Communication:

• We may use your email address to send order updates, promotional offers, newsletters, and important notifications related to your account.

4. Analytics and Improvement:

• The website usage information is used for analytics to understand user behavior, improve our website, and enhance the overall customer experience.

1. Third-Party Service Providers:
   
   • We may share your information with third-party service providers (e.g., payment processors, shipping partners) necessary for order fulfillment and website operation.

2. Legal Compliance:

• We may disclose your information if required by law or in response to legal requests, such as court orders or government inquiries.

We employ industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, and destruction.

We reserve the right to update this Privacy Policy to reflect changes in our practices or applicable laws. We will notify you of any material changes via email or through a prominent notice on our website.

If you have any questions, concerns, or requests regarding your privacy or this policy, please contact us at information@arukahdesign.com

Thank you for trusting us with your information. We are committed to safeguarding your privacy and providing a secure and enjoyable online shopping experience